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Additional information about your 2023 QuickBooks Desktop product.

Our policy on "Discontinuation and End of Software Support" has changed. Our 2023 ProAdvisor bundles will include support until May 31, 2024, or for the latest version available during the term of your active subscription. For more details, see section 13.1.2. of the 2023 End User License Agreement.

*MIGRATION ASSISTANCE OFFER TERMS

Free assisted migration from QuickBooks Desktop Pro, Premier, Mac, or Plus (“Desktop”) to QuickBooks Online Simple Start, Essentials, Plus, or Advanced (“QuickBooks Online”) is available to customers who sign up to migrate to QuickBooks Online or until July 17, 2023 and subject to capacity. Customers must initiate migration by July 31, 2023. The offer is eligible to Desktop customers that are migrating their Desktop data to QuickBooks Online. Assisted migration is limited to a 1-hour session with a customer success product expert. Intuit reserves the right to limit the number of sessions and the length and scope of each session. Results may vary based on business complexity and file size. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Features

1. Licenses are available in single-user increments from 1 to 10 users or up to 40 users. Fees apply.

2. QuickBooks Desktop Enterprise allows you to add up to one million names (e.g., customers, vendors, employees) and up to one million items (e.g., inventory, non-inventory, and service items). Some performance degradation is likely as your lists approach these size thresholds.

3. Cloud Access: The Cloud access service is a monthly subscription. Each month, your account will be automatically charged the agreed-upon price of the service unless and until you cancel. Cancel at any time by calling Intuit at 800-300-8179, prior to your monthly renewal date. When a customer calls to cancel, it is canceled and refunded at the date through the end of the current billing period. The QuickBooks Desktop Enterprise software portion of the QuickBooks Desktop Enterprise with cloud access bundle is an annual subscription.If you choose to purchase QuickBooks Desktop Enterprise using the Monthly Payment Plan or QuickBooks Desktop Enterprise with cloud access, you elect to pay your annual subscription in equal payments over the course of 12 months. Purchasing an annual subscription for QuickBooks Desktop Enterprise commits you to a 12 month term. You must pay for all 12 months of the subscription in full based on the then current rate of QuickBooks Desktop Enterprise. If you choose to cancel inside the first 60 days, you can opt to receive a refund per the 60 day money back guarantee (see https://quickbooks.intuit.com/software-licenses/ for details). However, if you choose to cancel after the first 60 days and prior to the end of month 12 you will be subject to a termination fee equal to the amount of monthly payments left on your annual subscription. For purpose of clarity, if you pay for 6 months and have 6 months remaining on your annual subscription, which starts at date of enrollment, you will be charged a termination fee equal to the then current monthly fee of QuickBooks Desktop Enterprise multiplied by 6 months (remaining months left on annual subscription).

Right Networks: Support for QuickBooks Desktop Enterprise with cloud access is provided by Right Networks. A valid QuickBooks Desktop Enterprise license code must be provided to Right Networks to receive support. Right Networks performs backups of all cloud access data on a nightly basis and retains the back-ups for a rolling 90-day period in a protected offsite facility as an additional level of protection. There is no limitation to the size of a customer’s back-up. Customers are responsible for verifying the integrity of the hosted data at least every 90 days. Right Networks employs Snapshot technology to backup customer data. Snapshots are taken daily and then replicated to another physical Right Networks facility for Disaster Recovery. Right Networks uses top-tier data centers and multiple layers of redundancy within its infrastructure to provide 24×7 availability. However, availability can vary, is subject to occasional downtime and may change without notice. Right Networks encrypts all backup files and backup tapes. Virtual desktop connections are protected via TLS with a minimum of 128 bit encryption and authentication. Each customer has a unique Right Networks virtual desktop. Access to each QuickBooks company file is controlled at multiple layers including file access permissions. Access is locked out after multiple failed login attempts for the same user. Security features, functionality and access are subject to change without notice as deemed necessary by Right Networks. Availability can vary and are subject to occasional downtime and may change without notice. Right Networks may offer third party software, separate terms and fees may apply.

Internet connectivity required: Desktop Enterprise with cloud access is subject to availability of a reliable Internet connection. See detailed list of systems requirements here. 

Remote Desktop Services compliant: QuickBooks Desktop Enterprise is Remote Desktop Services compliant. Microsoft Server operating systems, Microsoft Windows Server software licenses, and Remote Desktop Services Server Client Access Licenses, sold separately. For multiple cloud access users, a Remote Desktop Services Client Access License is required for each user. Additional fees may apply. Requires certain hardware.

4. QuickBooks Desktop Payroll Enhanced is included in the Gold and Platinum subscriptions. Active subscription, Internet access and Federal Employer Identification Number (FEIN) required. Direct deposit is free for employees. Additional fees may apply for direct deposit for vendors. QuickBooks Enhanced Payroll requires a supported version of Windows Enterprise Solutions updated to the most current maintenance release. QuickBooks Desktop Enterprise supports over 100,000 employees, customers, vendors and other names combined. However, performance may slow when processing files containing more than 100 employees. Support is available Monday-Friday, 6AM to 5PM Pacific Time. Available to U.S. customers with active subscriptions to QuickBooks Gold or Platinum Edition. Support is limited to setup and usage questions. Intuit reserves the right to limit to one hour to one question or issue. 24/7 access is subject to occasional downtime. Terms, conditions, availability, features, pricing, service and support are subject to change without notice.

5. Advanced Inventory is included in the Platinum subscription. Requires QuickBooks Desktop Enterprise with an active QuickBooks Desktop Enterprise subscription and an Internet connection. You'll automatically receive any new versions of our product that are released, when and if available, along with updates to your current version. Terms, conditions, pricing, features, service and support options are subject to change at anytime without notice.

6. Advanced Reporting requires an active QuickBooks Desktop Enterprise subscription and an Internet connection. You'll automatically receive any new versions of our product that are released, when and if available, along with updates to your current version. Terms, conditions, pricing, features, service and support options are subject to change at anytime without notice.

7. Advanced Pricing is included in the Platinum subscription. Requires QuickBooks Desktop Enterprise with an active QuickBooks Desktop Enterprise subscription and an Internet connection. You'll automatically receive any new versions of our product that are released, when and if available, along with updates to your current version. Terms, conditions, pricing, features, service and support options are subject to change at anytime without notice.

8.Industry-specific editions for Manufacturing & Wholesale, Nonprofit, Contractor, and Retail have all the key features of the standard edition of QuickBooks Desktop Enterprise plus additional reports and tools tailored to the industry type. Unit of Measure feature not included in the Retail edition. Billing Rate Levels only available in Premier Professional Services, Contractor, and Accountant Editions; not available in Premier, Nonprofit, Manufacturing & Wholesale, and Retail editions.

9. Additional fees may apply. Some apps may be available from third parties. E-commerce integration requires an active and current version subscription of QuickBooks Premier Plus or Enterprise and a separate Webgility e-commerce account subscription. E-commerce integration subscription will be billed directly from Webgility. Your Webgility account will automatically be charged the package price on a monthly or annual basis, starting at sign up, until you cancel. To cancel your e-commerce subscription at any time, log into your Webgility account customer portal or contact Webgility customer success team at customersuccess@webgility.com or by call 877.753.5373 ext. 2. Your cancellation will become effective at the end of the monthly billing period and your subscription will terminate at that time. You will not receive a prorated refund; your access and subscription benefits will continue for the remainder of the billing period. Cancellation or termination of QuickBooks will not automatically cancel your Webgility subscription.